We develop general and department managers to plan and deliver their distinctive customer experience using a clear business model integrating four elements: Business Performance, Customer Insight, People Management and the Franchise Strategy.
We have extensive experience in resolving issues in Corporate and Fleet as well as Used Cars. Each of these specialities has a distinctive customer journey and responds differently to specific selling processes.
Consultants who know the industry and deliver results. See how we provide benchmarking, audits, interim and project management and top management development.
Practical skills training in financial and marketing assessment, planning and business development, tailored to the needs of operational managers in the motor industry.
Effective training to deliver practical workplace and customer skills, tailored to the needs of retail automotive staff, from trainers you can trust.
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Transform good intentions into successful results with our used car management programmes for on site assessment and re-marketing
Our programmes focus your retail team on their target Fleet and Corporate Sales segments and build skills in your Key Account Managers
Consultants who know the industry and deliver results. See how we provide benchmarking, audits, interim and project management and top management development.